Trust Mover

I wish I could give infinite zeroes to this horrible company who is defying what is a scam. When I tried to get a quote from them, they appeared to be very friendly and helpful. However, I became suspicious because they continuously pushing me hard to put down a deposit even before I agreed to hire them. I tried to convince myself that the economy is doing badly and they were just eager to earn my business. The moment I signed the contract and put down 20% percent deposit, things turned to the opposite. They first came up with some ridiculous excuses that my shipment is facing regulatory difficulties and I had to pay significantly more. When this happened, my old suspicious came back and I decided not to ship with them anymore. When I told them I no longer want to ship and requested for a refund (no service had been rendered at this point except some group chats), they put their so called legal person in the group chat. This person continuously sending me hundreds of nasty and threatening messages 2am in the morning. Obviously, they have no plans to pay back my 20% deposit and even threaten to suit me and charging me from never used packing materials, so called “getting permits” fees, shipping insurance which I never agreed to purchase because the packing didn’t even take place. Now I have to engage my attorney to fight off this scam company. Things are getting so bad and my attorney suggests to seek help from the police. This is the worst ever experience I had with any service providers. I don’t even know how this type of company who cheats the customers could even be listed on sirelo.org website. I wish anyone to stay away from Trust Mover for as far as you could.Read more

**Review for Trust Mover**

I recently relocated from Shanghai to Houston, and I couldn't be happier with the services provided by Trust Mover. From the initial consultation to the final unpacking, their team exhibited utmost professionalism and efficiency.

The packing process in Shanghai was seamless. The crew arrived on time and handled my belongings with great care, ensuring everything was securely packed for the long journey. Their attention to detail was impressive, and they were thorough in documenting every item, which gave me peace of mind.

Throughout the transit, the company kept me constantly updated on my shipment's progress. The communication was excellent, and I always knew where my belongings were. This transparency and regular updates made the entire experience stress-free and reassuring.

Upon arrival in Houston, the unpacking team was just as professional and diligent. They carefully unloaded and unpacked everything, making sure nothing was damaged. Their efficiency and friendly demeanor made settling into my new home much easier.

Overall, Trust Mover exceeded my expectations in every aspect. Their dedication to customer service and attention to detail made my international move a smooth and hassle-free experience. I highly recommend them to anyone in need of reliable and professional moving services.Read more

We have recently used Trust mover，the correspondence with them was of high standard, well packaged and not a single item was broken or damaged and they were incredibly efficient. They were extremely efficient making move stress free.

I began to know 'Trust mover'from Wechat. At that time I wanted to move my son's piano and an artistic work from Shanghai to Sydney. That's a very long way. But when I asked 'Trust mover'for help, they did it very seriously and the piano and the work of art arrived at Sydney safely and everything was woderful. So I just want to say 'thank you'to the 'Trust mover'.

Very professional, from packing at home in Beijing to transportation, they are careful and careful. The packaging is very good and fast. There is a dedicated person responsible for tracking every step, and any problems will be solved immediately. During the shipping process, you can check where it is at any time, so you can arrange your own affairs with confidence. No extra costs once you arrive in the US, with point-to-point shipping to your destination. I feel that the company's service is great

我们自今年初就开始考察海外货运公司，开始也是网上查询了四家公司，经过多次比较，我们这个烟台到布里斯班小组成员们，工作扎实，服务贴心，价格也比较合理。最终选择了贵公司。从最终鉴定合同开始，烟台到布里斯班小组成员们，都能积极为我们服务，耐心解答问题，顺利解决了各种问题，我的家俱也完好无损的运到布里斯班的家，对此我们非常满意和感谢，以后有朋友需求的时候，我们会大力推荐的，谢谢了。