Trust Mover


Average score of 4.7 out of 6 reviews
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Trust Mover
14C, No.2, Peakway Tower, Lane 600, Tianshan Road
200051 Shanghai
021-31265000*8002

About moving company Trust Mover

Trust Mover's services include domestic, local and international moving services. No matter if it's household goods or goods import/export; no matter you need in-land, ocean or air transportation; no matter you need full container or partial shipment, Trust Mover will always assist you.

Services

International removals
National moving
Car & Vehicle transport
Pet transport
Art transport

Associations

Trust Mover is accredited by the following associations:
IAM



Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International removals
National moving
Car & Vehicle transport
Pet transport
Art transport

Associations

Trust Mover is accredited by the following associations:
IAM


Details

Established
Unknown
Employing
Unknown
Trucks
Unknown


There are currently 6 reviews for Trust Mover.
Write a review
No recommendation

Awful experience using these people. Money was stolen during packing, hiked the price up mid packing. Boxes half empty so they can charge you more for space. Don't go anywhere near them

Moved from Shanghai (China) to Johor (Malaysia).

No recommendation

Pickup and start was acceptable. Even helpful when coordinating with another service provider.
Once you paid no proactive and clear communication any more on e.g. status of the shipment.
Only when it came to charging the cost they kept asking for more. Until goods arrived in Europe it was not great but acceptable. In Europe they asked their local subprovider to charge additional cost to their „door to door rate“ which they „forgot“ to quote. This additional charge also was never logic as they kept the goods until I paid extra fees of several hundred EUR local charges for a full container while I had less than a third of a shared container load.
Stay away they, they will leverage any opportunity to charge more cost.

Pros and cons
Flexible when picking up in China
Try to cheat and charge more money once they have your goods
Unprofessional customer communication
Moved from Shanghai (China) to Frankfurt (Germany).

No recommendation

From the beginning, I thought I had found a good company to work with. They were very friendly and professional at first when they came to assess my goods, and also when they came to pack. But everything changed once my goods were sent and the money was paid. It turns out that [name removed by Sirelo], who had been helping me, lied to me about my delivery date. She had given me an expected date for delivery based on what I told her I wanted, but I later found out that when they packed my items, they had already booked space on a ship which would make my items arrive about 4 weeks later than they promised, but she lied to me to tell me the date that I wanted to hear. Due to my busy travel schedule, this made things quite difficult. I explained to [name removed by Sirelo] far in advance that there was only one day that the goods could be delivered, and she promised it would happen. Turns out, she was lying again. She had no control over the customers clearance process, and through discus.. Read more

Pros and cons
They try to deny you insurance coverage
Constant lies about everything
Moved from Shanghai (China) to Sydney (Australia).

No recommendation

lack of information, girl didn't seem to know much about international moves, informed me at the last minute i'd have to go to another city to clear customs, said they were quite busy, didn't ask about proper fumigation for crates, etc etc...would never just send my info out again on your website looking for a mover..would take the time and do it myself...

Pros and cons
sent me some paper work
Moved from Dalian, Jinshitan (China) to New Brunswick Canada (Canada).

Recommendation

Contact person Cara was very accurate and answered hundreds of questions in a very polite and clear way.

Pros and cons
Good service and price
Cara was very friendly
Moved from Yangshuo (China) to Eefde (The Netherlands).

Recommendation

Contactpersoon Cara was zeer accuraat en uitgebreid terwijl ik honderden vragen op haar afvuurde.

Pros and cons
snelle en vriendelijke communicatie.
goede prijs
Moved from Guilin (China) to Tiel (The Netherlands).

Headquarters

Trust Mover

14C, No.2, Peakway Tower, Lane 600, Tianshan Road
200051 Shanghai
021-31265000*8002

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