From the beginning, I thought I had found a good company to work with. They were very friendly and professional at first when they came to assess my goods, and also when they came to pack. But everything changed once my goods were sent and the money was paid. It turns out that [name removed by Sirelo], who had been helping me, lied to me about my delivery date. She had given me an expected date for delivery based on what I told her I wanted, but I later found out that when they packed my items, they had already booked space on a ship which would make my items arrive about 4 weeks later than they promised, but she lied to me to tell me the date that I wanted to hear. Due to my busy travel schedule, this made things quite difficult. I explained to [name removed by Sirelo] far in advance that there was only one day that the goods could be delivered, and she promised it would happen. Turns out, she was lying again. She had no control over the customers clearance process, and through discus.. Read more
Pros and cons
They try to deny you insurance coverage
Constant lies about everything
Moved from Shanghai (China) to Sydney (Australia).